Legal Information

Important legal documents and policies for My Crash App users

Legal Disclaimers

Last Updated: October 4, 2025

Effective Date: October 4, 2025

IMPORTANT: READ THESE DISCLAIMERS CAREFULLY

These disclaimers contain important information about the limitations of our services, your responsibilities, and what you can expect from My Crash App. By using our platform, you acknowledge that you have read and understand these disclaimers.

1. No Attorney-Client Relationship

My Crash App is NOT a Law Firm

My Crash App does not practice law, provide legal advice, or create attorney-client relationships. We are a technology platform that facilitates connections between users and independent attorneys.

  • No Legal Advice: Nothing on our platform constitutes legal advice. Information provided is for educational purposes only.
  • Attorney Independence: All attorneys in our network are independent professionals who work for themselves, not for My Crash App.
  • Direct Relationships: Any attorney-client relationship is formed directly between you and the individual attorney you choose to work with.
  • Individual Responsibility: Each attorney is solely responsible for their own professional conduct, advice, and client relationships.

Professional Recommendation: Always consult with a qualified attorney licensed in your jurisdiction for legal advice specific to your situation.

2. AI Services and Technology Limitations

AI-Generated Content Disclaimer

Our platform uses artificial intelligence to analyze documents, generate estimates, and provide suggestions. AI technology has inherent limitations and should never replace human judgment or professional expertise.

2.1 AI Analysis Limitations

  • Not Guaranteed Accurate: AI analysis may contain errors, omissions, or inaccuracies that could affect claim valuations or recommendations.
  • Limited Context: AI systems may not fully understand unique circumstances, local laws, or specific policy terms.
  • Data Dependency: AI accuracy depends on the quality and completeness of input data and may not account for all relevant factors.
  • Evolving Technology: AI models are continuously updated and may produce different results over time for similar inputs.

2.2 Recommended AI Usage

  • Use AI suggestions as a starting point, not a final answer
  • Always have AI-generated content reviewed by qualified professionals
  • Verify AI analysis against independent sources and expert opinions
  • Consider AI recommendations alongside other factors and professional advice

3. Insurance Claim Outcomes and Limitations

No Guaranteed Outcomes

We cannot guarantee that insurance companies will accept claims, pay settlements, or provide specific compensation amounts. Insurance claim success depends on many factors beyond our control.

3.1 Factors Affecting Claim Success

  • Policy Terms: Individual insurance policy language and coverage limits
  • State Laws: Varying state regulations regarding diminished value claims
  • Insurer Policies: Individual insurance company practices and procedures
  • Accident Circumstances: Specific details of the accident and fault determination
  • Documentation Quality: Completeness and accuracy of supporting evidence
  • Market Conditions: Local vehicle market values and economic factors

3.2 Platform Limitations

  • We do not control insurance company decisions or response times
  • We cannot influence insurer claim handling or settlement practices
  • Past success rates do not guarantee future results
  • State and local variations may affect claim viability

4. Platform Service Limitations

4.1 Service Availability

  • Geographic Limitations: Service availability may be limited by location, state laws, and attorney network coverage.
  • Technical Limitations: Platform functionality depends on internet connectivity, browser compatibility, and device capabilities.
  • Third-Party Dependencies: Some features rely on external services that may be temporarily unavailable.
  • Maintenance Windows: Scheduled maintenance may temporarily limit platform availability.

4.2 Data and Information Accuracy

  • User-Provided Data: Platform effectiveness depends on accurate and complete information provided by users.
  • Third-Party Data: We rely on external data sources that may contain errors or become outdated.
  • Market Valuations: Vehicle valuations are estimates based on available data and may not reflect actual market conditions.

5. Attorney Network and Professional Services

5.1 Attorney Vetting and Qualifications

While we make reasonable efforts to verify attorney credentials and standing, users should independently confirm attorney qualifications, licensing, and suitability for their specific needs.

  • Independent Verification: Users should verify attorney licensing, disciplinary history, and professional standing.
  • Fee Agreements: Attorney fees and payment structures are negotiated directly between attorneys and clients.
  • Professional Responsibility: Attorneys are subject to their own professional rules and malpractice insurance.
  • Performance Variability: Attorney experience, success rates, and approach may vary significantly.

5.2 Platform Role and Limitations

  • My Crash App is not responsible for attorney performance or outcomes
  • We do not supervise, direct, or control attorney services
  • Attorney-client disputes should be resolved directly with the attorney
  • Professional liability coverage is the responsibility of individual attorneys

6. Financial and Economic Disclaimers

6.1 Cost and Fee Transparency

  • Platform Fees: Some services may require payment, with fees clearly disclosed before payment.
  • Attorney Fees: Legal representation fees are set by individual attorneys and may include hourly rates, flat fees, or contingency arrangements.
  • Additional Costs: Claims may involve additional costs such as expert witness fees, filing fees, or investigation expenses.
  • No Hidden Fees: All platform fees will be clearly disclosed, but users should inquire about all potential costs with their chosen attorney.

6.2 Economic Impact Considerations

  • Cost-Benefit Analysis: Users should consider potential legal fees against likely claim recovery amounts.
  • Time Investment: Claims processing may require significant time and documentation efforts.
  • Opportunity Costs: Consider alternative resolution methods and their relative benefits and costs.

7. Data Security and Privacy Limitations

Data Security Disclaimer

While we implement industry-standard security measures, no system is completely secure. Users should be aware of inherent risks in digital data transmission and storage.

  • Transmission Risks: Internet communications carry inherent security risks despite encryption and security measures.
  • Third-Party Services: We use third-party services that have their own security measures and privacy policies.
  • User Responsibility: Users are responsible for maintaining the security of their account credentials and personal devices.
  • Breach Response: In the event of a security incident, we will follow our incident response procedures and applicable legal requirements.

8. Regulatory and Compliance Limitations

8.1 State Law Variations

  • Jurisdictional Differences: Laws regarding diminished value claims vary significantly by state and locality.
  • Regulatory Changes: Legal requirements and regulations may change, affecting service availability and effectiveness.
  • Compliance Efforts: We make reasonable efforts to comply with applicable laws but cannot guarantee compliance with all jurisdictional requirements.

8.2 Professional Licensing

  • Attorney Licensing: Attorneys must be licensed in jurisdictions where they provide services.
  • Unauthorized Practice: We do not engage in the unauthorized practice of law and do not provide legal services.
  • Professional Standards: Attorneys in our network are subject to their respective bar associations' professional standards and disciplinary procedures.

9. User Responsibilities and Acknowledgments

User Acknowledgment Required

By using My Crash App, you acknowledge that you understand these limitations and agree to use our platform with full awareness of its capabilities and restrictions.

  • Information Accuracy: Users are responsible for providing accurate, complete, and truthful information.
  • Professional Consultation: Users should consult with qualified professionals for advice specific to their situation.
  • Independent Verification: Users should independently verify AI suggestions and platform-generated content.
  • Legal Compliance: Users must comply with all applicable laws and regulations in their jurisdiction.
  • Risk Acknowledgment: Users acknowledge and accept the inherent risks associated with insurance claims and legal proceedings.

10. Contact Information and Support

If you have questions about these disclaimers or need clarification on any limitations or risks associated with our platform, please contact us:

Legal and Compliance Team
My Crash App
[Company Address]
[City, State, ZIP Code]

Email: legal@mycrashapp.com
Phone: 1-800-CRASH-APP
Business Hours: Monday-Friday, 9 AM - 5 PM PST

Final Reminder:

These disclaimers are part of your agreement to use My Crash App. They are designed to inform you of important limitations and help set appropriate expectations. Your continued use of our platform indicates your acceptance of these disclaimers and limitations.

Last updated on October 4, 2025 and effective immediately.